


In an exclusive interview with Bloomberg Television, Michael Roberts, Managing Director of Investment Banking at HSBC, made striking statements about the changes that artificial intelligence will bring to the banking sector.
Roberts stated that he does not foresee artificial intelligence leading to layoffs, instead describing the technology as a supportive tool that enhances efficiency. He emphasized that artificial intelligence will optimize business processes, thereby increasing operational efficiency rather than reducing the workforce.
Evaluating the discussions at the Davos Summit, Roberts highlighted HSBC's new organizational structure aimed at providing effective services on an international scale. He noted that this structural change would make the bank more resilient against fluctuating global economic and political conditions.
Roberts stated that the human factor will always retain critical importance in banking. He emphasized that the fundamental purpose of technology is to make work more efficient and sustainable. In the interview at Davos, he conveyed that HSBC will continue to grow by establishing a balance between technology and human resources.
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