Call for Users After Activity License Cancellation from Papara

Papara's Activity License Has Been Revoked

The Central Bank of the Republic of Turkey (CBRT) has revoked the payment services and electronic money issuance license of Papara Electronic Money Inc.. This significant decision was made on October 30, 2025, and constitutes a critical turning point for Papara's future operations.

Assurances Given to Users

Following this development, Papara made a crucial announcement regarding its users. The company announced that all balances and funds in user accounts will be securely refunded. In Papara's official statement, it was stated, "We are promptly initiating the necessary processes for the safe refund of all user funds."

Transaction Processes Under Legislation

In its announcement, Papara reported that it has ceased its services in accordance with the decision taken by the CBRT, and that the refund processes for user funds will be carried out within the framework of current legislation. The company also highlighted that the refund process will be conducted in accordance with principles of transparency and user trust.

Guarantee of User Funds

According to Papara's statement, the electronic money balances in users' accounts are secured in protection accounts as required by the relevant legislation. This is considered a significant step to ensure the financial interests of users are protected.

Company's Thanks to Users

Papara thanked all its users for their understanding and patience. This expression of gratitude stands out as part of the company's efforts to maintain user relationships.