Kore.ai and Microsoft: A New Era for the Business World!

Kore.ai, a global leader in AI platforms and solutions focused on entrepreneurship, announced that it is a startup partner for Microsoft Agent 365, introduced at Microsoft Ignite 2025.

Through this collaboration, Kore.ai has gained the opportunity to integrate into the Microsoft Agent 365 ecosystem, accelerating the adoption of AI agents in daily work tasks. AI agents developed on Kore.ai’s AI for Work solution and Kore.ai Agent Platform are integrated into the Microsoft Agent 365 ecosystem, making them easily deployable, discoverable, and accessible across Microsoft 365 applications. This brings direct AI support into the workflow of Microsoft Word, Teams, and more, providing an immersive experience.

“We are delighted to be a startup partner for Microsoft Agent 365 and are advancing the future of business through AI agents,” says Raj Koneru, Founder and CEO of Kore.ai. “Our orchestration capabilities enable customers to integrate AI into their workflows, applying intelligence based on business data while ensuring security and reliability at every level. By integrating our AI for Work solution into the Microsoft ecosystem, Kore.ai offers secure, manageable, and scalable agents that can handle complex workflows and enhance enterprise efficiency at scale.”

Kore.ai’s integration with Microsoft Agent 365 provides businesses with:

• The capability to seamlessly deploy and manage AI agents that interact with users through Microsoft applications, such as Outlook.
• Native support for Microsoft security products, particularly Entra ID, Purview, and Defender, enhancing corporate governance, compliance, and security.
• Enhanced efficiency and return on investment (ROI) with AI agents that operate effectively on corporate data.

“Our collaboration with Kore.ai is accelerating a leading workforce with generation agentic solutions integrated with Microsoft Agent 365 – a control plane for all agents. This supports rapid innovation while helping customers remain secure, bringing agents into familiar environments with the same infrastructure, applications, and protections,” says Nirav Shah, Corporate Vice President of Microsoft Agent 365.

The Future of Business with Artificial Intelligence

As AI evolves from tools to digital coworkers, businesses are entering an era where AI agents will work alongside humans—these agents will undertake responsibilities and tasks autonomously and reliably. Kore.ai’s Agent Platform, integrated with Microsoft Agent 365, offers businesses the speed and flexibility to manage and control this emerging digital workforce—facilitating a smarter, compliant, and human-centric secure workspace.

“The future of corporate AI will be human-centered and AI-supported,” says Sharang Sharma, Vice President at Everest Group. “In the workplace, we anticipate rapid adoption of AI agents built across various platforms. To unlock the full potential of these agents, intelligent orchestration is necessary. When agentic orchestration platforms like Kore.ai combine with Microsoft’s secure and scalable infrastructure, they play a critical role in accelerating responsible corporate AI adoption.”