Fintek Paper: Financial Transformation in Turkey through Innovation

Papel Fintek: Transformation Process with Future Technologies

1. Seyhan Bey, what is Papel's technology-focused vision?

Seyhan İbrahim Yıldırım: Technology is not just a tool for us, but a way of understanding. When we founded Papel, our goal was to create a financial ecosystem that understands and instills trust in the user. Artificial intelligence is at the center of this vision because users now expect speed, security, and intuitive experiences.

2. How is Papel proceeding in offering new technologies in Turkey?

We position Papel not just as an electronic money institution, but as an innovation platform that guides the development of financial technologies in Turkey. We are determined to bring global trends to Turkey with Face Payment, Sticker Card, and AI-based infrastructures.

3. How does the Sticker Card change the user experience?

Seyhan İbrahim Yıldırım: The Sticker Card is designed to make the payment experience more practical and personal. Users will be able to make contactless payments by sticking the card on the back of their phones. This is an innovation not previously seen in the Turkish market.

4. What is the contribution of the partnership with Amani to Papel?

Seyhan İbrahim Yıldırım: Amani will enable us to perform verifications in seconds with artificial intelligence in KYC processes as a strategic technology partner. This will enhance both the user experience and our security standards.

5. What is the role of artificial intelligence at Papel?

Seyhan İbrahim Yıldırım: Artificial intelligence will be used in our call center and operations. Additionally, we will be able to design personalized campaigns based on specific customer segments. This will further enhance our decision-making processes.

6. What is your stance on security and regulation?

Seyhan İbrahim Yıldırım: Papel prioritizes the fight against illegal activities. In the last 14 months, we have closed 45,000 accounts. We are taking the necessary measures to enhance security and are determined to ensure the safety of the entire ecosystem.

7. What is RegTech and what goals does Papel have in this area?

Seyhan İbrahim Yıldırım: RegTech means automating regulatory processes with artificial intelligence. Our goal is to make security and compliance processes completely autonomous and to be one of the leaders in the industry.

8. What message would you like to convey to users?

Seyhan İbrahim Yıldırım: The technology we offer to users is designed to understand and protect their needs. We will continue to evolve as Papel!