Fintek Paper: Financial Transformation in Turkey through Innovation

Papel Fintek: The Transformation Process with Future Technologies

1. Seyhan Bey, what is Papel’s technology-focused vision?

Seyhan İbrahim Yıldırım: Technology is not just a tool for us, but a way of understanding. When we established Papel, our goal was to create a financial ecosystem that understands and provides trust to users. Artificial intelligence is at the center of this vision, as users now expect speed, security, and intuitive experiences.

2. How does Papel approach offering new technologies in Turkey?

We position Papel not just as an electronic money institution, but as an innovation platform that leads the development of financial technologies in Turkey. We are determined to bring world trends to Turkey with innovations like Face Payment, Sticker Card, and AI-based infrastructures.

3. How does the Sticker Card change the user experience?

Seyhan İbrahim Yıldırım: The Sticker Card is designed to make the payment experience more practical and personal. Users will be able to make contactless payments by sticking the card on the back of their phones. This is an unprecedented innovation in the Turkish market.

4. What is the contribution of the partnership with Amani to Papel?

Seyhan İbrahim Yıldırım: Amani will enable us to perform KYC processes with AI and verify in seconds as a strategic technology partner. This will enhance both user experience and our security standards.

5. What is the role of artificial intelligence at Papel?

Seyhan İbrahim Yıldırım: Artificial intelligence will be used in call centers and operations. Additionally, we will be able to design personalized campaigns that allow customers to engage with specific segments. This will further improve our decision-making processes.

6. What is your stance on security and regulation?

Seyhan İbrahim Yıldırım: Papel prioritizes the fight against illegal activities. In the last 14 months, we have closed 45,000 accounts. We are taking the necessary precautions to enhance security and are determined to ensure the security of the entire ecosystem.

7. What is RegTech and what goals does Papel have in this area?

Seyhan İbrahim Yıldırım: RegTech means automating regulatory processes with artificial intelligence. Our goal is to make security and compliance processes completely autonomous and to become one of the leaders in the industry.

8. What message would you like to give to users?

Seyhan İbrahim Yıldırım: The technology we offer to users is designed to understand and protect their needs. We will continue to evolve as Papel!